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21 MARKETING PROCEDURE PDF
This procedure outlines the marketing strategy and activities for promoting the ICT Authority’s certification program.
Marketing Procedure.pdf673.20 KiB17 Oct 2025, 08:32
22 INTERNAL AUDIT PROCEDURE PDF
This procedure outlines the process for planning, executing, reporting, and following up on internal audits within ICT...
Internal Audit Procedure.pdf697.16 KiB17 Oct 2025, 08:31
23 DOCUMENT CONTROL PROCEDURE PDF
This procedure defines a systematic approach for the control of documents within the ICT Authority Certification Scheme...
Document Control Procedure.pdf961.03 KiB17 Oct 2025, 08:28
24 CORRECTIVE AND PREVENTIVE ACTIONS PROCEDURE PDF
This procedure establishes a systematic approach to identifying, analyzing, and resolving nonconformities in ICT Author...
Corrective and Preventive Actions Procedure.pdf664.24 KiB17 Oct 2025, 08:27
25 COMPLAINTS AND APPEALS PROCEDURE PDF
This procedure establishes a clear, fair, and transparent process for handling all complaints and appeals related to IC...
Complaints and Appeals Procedure.pdf670.17 KiB17 Oct 2025, 08:25
26 CERTIFICATION SECURITY PROCEDURE PDF
This procedure defines the security requirements and controls necessary to protect the integrity of ICT Authority’s cer...
Certification Security Procedure.pdf679.64 KiB17 Oct 2025, 08:23
27 CERTIFICATION RECORD CONTROL PROCEDURE PDF
This procedure defines the scheme for the identification, storage, protection, retrieval, retention, and disposal of re...
Certification Record Control Procedure.pdf709.49 KiB17 Oct 2025, 08:21
28 CERTIFICATION MANAGEMENT REVIEW PROCEDURE PDF
This document establishes a structured management review process ensuring the suitability, adequacy, and effectiveness...
Certification Management Review Procedure.pdf662.29 KiB17 Oct 2025, 08:06
29 CERTIFICATION ISSUANCE , SUSPENSION AND WIDTHRAWALS PDF
This procedure defines the process for issuing, suspending, and withdrawing certification for individuals and organizat...
Certification Issuance, Suspension, and Withdrawal.pdf662.55 KiB17 Oct 2025, 08:03