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1 CERTIFICATION ISSUANCE , SUSPENSION AND WIDTHRAWALS PDF
This procedure defines the process for issuing, suspending, and withdrawing certification for individuals and organizat...
Certification Issuance, Suspension, and Withdrawal.pdf662.55 KiB17 Oct 2025, 09:37
2 CERTIFICATION RECORD CONTROL PROCEDURE PDF
This procedure defines the scheme for the identification, storage, protection, retrieval, retention, and disposal of re...
Certification Record Control Procedure.pdf709.49 KiB17 Oct 2025, 09:35
3 COMPLAINTS AND APPEALS PROCEDURE PDF
This procedure establishes a clear, fair, and transparent process for handling all complaints and appeals related to IC...
Complaints and Appeals Procedure.pdf670.17 KiB17 Oct 2025, 09:33
4 TERMS OF REFERENCE FOR THE CONFIDENTIALITY AND IMPARTIALITY COMMITTEE PDF
These TORs outline the responsibilities, composition, and operations of the Confidentiality-Impartiality Committee, est...
Terms of Reference TORs for the Confidentiality-Impartiality Committee.pdf645.71 KiB17 Oct 2025, 09:29
5 CONFIDENTIALITY AND IMPARTIALITY POLICY PDF
The ICT Authority (ICTA) ensures the protection of confidential information and the impartial conduct of certification...
Certification and Certification Quality Policy.pdf640.64 KiB17 Oct 2025, 09:27
6 CERTIFICATION AND CERTIFICATION QUALITY POLICY PDF
The ICT Authority (ICTA) is committed to delivering exceptional certification services that uphold the principles of ob...
Certification and Certification Quality Policy.pdf640.64 KiB17 Oct 2025, 09:25
7 NOTICE OF MANAGEMENT REVIEW MEETING PDF
A Notice of Management Review Meeting is a formal document distributed to an organization's leadership team to officiall...
Notice of Management Review Meeting.pdf204.49 KiB17 Oct 2025, 09:15
8 NON CONFORMITY REPORT PDF
A Non-Conformity Report (NCR) is a formal, documented record that identifies a failure to meet a specified requirement....
Non Conformity Report.pdf201.65 KiB17 Oct 2025, 09:13
9 MEMBER APPLICATION REGISTRATION FORM PDF
A Member Application Registration Form is a structured document or digital interface used to collect essential informati...
Member Registration Application Form.pdf644.98 KiB17 Oct 2025, 09:12
10 DOCUMENT CHANGE REQUEST FORM PDF
A Document Change Request (DCR) Form is a standardized document used to formally propose a modification to a controlled...
Documement Change Request Form.pdf217.26 KiB17 Oct 2025, 09:10
11 DECLARATION OF CONTINUOUS PROFESSIONAL DEVELOPMENT POINTS PDF
Continuous professional development (CPD) is the undertaking of development activities that lead to the systematic main...
Declaration of Continuous Professional Development Points.pdf646.81 KiB17 Oct 2025, 09:08
12 CORRECTIVE ACTION REQUEST PDF
A Corrective Action Request is a formal, documented request issued to identify, correct, and eliminate the root cause of...
CORRECTIVE ACTION REQUEST.pdf203.79 KiB17 Oct 2025, 09:06
13 CONFIDENTIALITY AND IMPARTIALITY DECLARATION PDF
A Confidentiality and Impartiality Declaration is a formal, signed document through which an individual or organization...
Confidentiality and Impartiality Declaration.pdf630.51 KiB17 Oct 2025, 09:04
14 CODE OF PROFESSIONAL CONDUCT PDF
A Code of Professional Conduct is a formal set of rules and ethical principles established by ICT Authority to guide the...
CODE OF PROFESSIONAL CONDUCT.pdf627.28 KiB17 Oct 2025, 09:01
15 ATTENDANCE REGISTER PDF
An Attendance Register for ICT Authority is a formal, systematic record used to track and document the presence, working...
Attendance Register.pdf205.20 KiB17 Oct 2025, 08:58
16 ACCREDITATION INCIDENT LOG MANAGEMENT PDF
Accreditation Incident Log Management is the systematic process of recording, tracking, investigating, resolving, and an...
Accreditation Incident Log Management.pdf203.34 KiB17 Oct 2025, 08:56
17 CERTIFICATION SCHEME PDF
The ICT Authority Certification Body provides certification services to validate the competence, knowledge, and skills...
CERTIFICATION SCHEME.pdf681.26 KiB17 Oct 2025, 08:53
18 RECERTIFICATION PROCEDURE PDF
This procedure defines the reassessment and recertification process for all accredited individuals.
Recertification Procedure.pdf661.18 KiB17 Oct 2025, 08:38
19 QUALITY MANUAL PDF
The key mandate of the Information and Communication Technology Authority, as spelt out in the Legal Notice 183 of 2013...
Quality Manual.pdf817.97 KiB17 Oct 2025, 08:36
20 PERSONELL PROCEDURE PDF
This procedure defines the Personnel Management processes essential to supporting the ICT Authority’s certification of...
Personnel Procedure.pdf676.27 KiB17 Oct 2025, 08:34